Returns & Exchanges
At Saeed Ghani, we strive to ensure your complete satisfaction with our natural beauty products. If you are not entirely happy with your purchase, we offer a hassle-free return and exchange policy within 7 days of delivery.
Initiate a Request
Contact our customer support team via WhatsApp or email with your order number and a brief explanation of why you wish to return the product.
Verification Process
Our team will review your request and may ask for photographs of the product to ensure it is unused, in its original packaging, and has the seal intact.
Product Pickup
Once approved, we will arrange for our courier partner to collect the item from your doorstep, or provide instructions for you to ship it back to our warehouse.
Refund or Exchange
Upon receiving and inspecting the returned item, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing