Frequently Asked Questions
Your guide to beauty, wellness, and shopping with Saeed Ghani
Are your products 100% natural and herbal?
Yes, Saeed Ghani specializes in traditional herbal and natural remedies. We pride ourselves on using high-quality botanical ingredients, though we recommend checking individual product labels for specific formulations.
How long does shipping take within Pakistan?
For major cities like Karachi, Lahore, and Islamabad, delivery typically takes 2-3 business days. For other regions, please allow 4-7 business days for your order to arrive.
What payment methods do you accept?
We offer multiple payment options including Cash on Delivery (COD), Credit/Debit Cards, and popular mobile wallets like EasyPaisa and JazzCash.
Can I return a product if I am not satisfied?
We accept returns within 7 days of delivery if the product is unused, unopened, and in its original packaging. Please contact our customer support team to initiate a return request.
How can I track my order status?
Once your order is dispatched, you will receive an SMS and email containing a tracking number and a link to the courier partner's portal to monitor your shipment.
Do you offer international shipping?
Currently, we primarily serve customers within Pakistan through our online store. For international inquiries, please contact our export department directly via the Contact Us page.